If you send us the data from the

If you send us the data from the Online Index/Library as requested it will look something like below

Each of those "View Photo" links will be a live, active link that allows us to instantly view the photo without any user ID or password.

905	14	Building Exterior	BE- Obstructed or Missing Accessibility Route (FHEO Accessibility to Main Floor Entrance)		View Photo
907	14	Unit 2303TP	Unit - Misaligned Chimney/Ventilation System (HVAC)	Storage	View Photo
909	14	Unit 2307TB	Unit - Misaligned Chimney/Ventilation System (HVAC)	Storage	View Photo
911	15	Building Exterior	BE- Obstructed or Missing Accessibility Route (FHEO Accessibility to Main Floor Entrance)		View Photo
913	15	Unit 2304TB	Unit - Misaligned Chimney/Ventilation System (HVAC)	Storage	View Photo
916	15	Unit 2308TB	Unit - Misaligned Chimney/Ventilation System (HVAC)	Storage	View Photo
919	16	Building Exterior	BE- Obstructed or Missing Accessibility Route (FHEO Accessibility to Main Floor Entrance)		View Photo

Besides that - we can ALREADY see the photos through another method.

The problem is, we can't see the info listed like above.

It's true we may only need one or two of the photos listed, but we need to see ALL of the data in the list. There may be similar photos that relate to a different item than what we are appealing. We need to be certain that we have the right photo and it is the exact same photo the person at REAC sees when they refer to this list.

Sometimes, the way these are listed can be confusing. We do this every single day of the week - we know how it works - and by looking at all the photo links, we might even find extra things that you did not know we could appeal.

Please leave this to us. DO NOT send us any photos at all unless specifically requested.

We have had people - more than once - download 80 or 150 photos onto their computer, one at a time, noting what each photo was for... Then they put all the photos into a PowerPoint presentation. Then they printed the photos and their notes in black and white. on a bad printer. Then they scanned 150 pages of badly printed photos on a bad scanner and emailed us that.

It probably took two hours. When we got it, we deleted it and asked them to go back and follow the instructions.

PLEASE - the initial review of your appeal is FREE. Please do not expect us to spend an extra 30 or 45 minutes because you sent the wrong stuff.

We review a dozen inspection reports per week. If every one took an extra 30 to 45 minutes, this would add up to an entire day's time.

By the way - Online Index Library (OIL) is a fictitious name.

We made up this name. We used to call it the Photo Index.

People would see the name "Photo Index" and they would jump to the conclusion that what we really wanted was the photos, they would skip the directions, and spend a lot of time downloading and sending us photos.

So - we are now calling this the "OIL" and asking you to send us the "data listing the graphic evidence" and avoiding the use of the word "photo" to keep people from skipping the directions and sending the photos.

Seriously - we have rewritten the instructions ten times, and 50% of people skip the directions and do the wrong thing, wasting their time completely. We are hoping that calling it an Online Index and asking for the data that lists the graphic evidence prevents people from saying "Oh - they need the pictures! I don't have to read the directions! I'll just send them the pictures!"