Retrieving the Photo Index if the System is "Kicking You Out"  
     
  Many Housing Authorities are telling us that, when they try to retrieve their photo index, the Secure Systems "kicks them out."  They get an error message, and they are automatically logged out.

REAC has been aware of this issue for several months, and has been "working on it," but they are not giving you an extension on your appeal deadline when you can't get your photo index.

If you want to get the most from your appeal, you need the photo index.

Here's a work-around:
 
     
  1 - Log into Secure Systems (aka APPS, NASS, etc.)  
     
  2 - Once you are logged in, and able to navigate through the system, follow the instructions below:  
     
  3 - Copy and paste this string of text into the ADDRESS bar of your web brower.  
     
  https://hudapps.hud.gov/pass/phasdetails/viewPhotoReview.action?inspnId=xxxxxx  
then replace  "xxxxxx"  with your inspection number
     
  NOTE: The ADDRESS bar or field is usually the top-most field on the left.  Do NOT use the search bar or field.

 
   
 
If your inspection number was 627123, you would replace the xxxxxx with 627123...
 
   
     
  Now, hit ENTER, and your browser should take you to your photo index.  
     
  When your gain entry to your photo index, follow the instructions below:  
     
  Without closing your browser window, switch over to your email program and start a fresh email

Address it to mike at the inspection group dot com

 
     
  Switch back to your browser, with the photo index page still open

Right click anywhere on the page of data and photo links, and choose "Select All" to highlight everything on the page

Right click again, and choose "Copy"

Without closing the browser, go back the email you started

Right click in the body of the email and choose "Paste"

Go back to your browser and get the next page of information exactly the same way and add it to the email

Do this as many times as it takes to copy and paste all pages of photo data and links

Send me that email - Thanks.